Frequently Asked Questions
Our flagship service, the Shop-Success-Plan, is a six-month package. All our other packages operate on a month-to-month basis. You can pause the services within the same month without incurring additional charges, but we recommend informing us via email at least before the 15th of the month for a smooth closure.
We specialize in the automotive industry, focusing on what we term ‘Aftersales’ businesses. Our team consists of automotive professionals turned digital marketing experts with experience in running car dealerships, service centers, body shops, and detailing centers. We understand this industry inside out, having honed our digital marketing skills over a decade by applying them to our own businesses.
1 – Our initial interaction will be a scheduled online meeting to discuss your goals and expectations. As we learn more about your business, we will provide feedback and recommendations. After finalizing your package, we will send an agreement outlining the scope of work, timelines, and payment terms. Once digitally signed by both parties, we will issue an invoice.
2 – Upon confirmation of payment, we will share a detailed onboarding document. Please fill out this document thoroughly and accurately, as the information is critical to our service delivery. We may schedule another meeting if we need further information.
3A – For our flagship ‘Shop Success Launchpad’ customers: After receiving complete onboarding information, expect minimal communication from us for 15 to 21 working days as our team will be working behind the scenes on website development, SEO research, analytics setup, and content planning, among other tasks.
3B – Once your website is ready, we will ask you to review it and provide feedback. After any necessary revisions, we will launch the website and commence subsequent activities and tasks included in your service package. We aim to complete the onboarding process within three weeks, but it may vary slightly depending on the situation.
4 – For all other packages excluding website development: Once we have all the required information, we will begin our services within five working days.
No, as long as you are partnered with us, we will not collaborate with similar or competing service providers in your service area.
Although we have successfully collaborated with some roofing and solar businesses, we are currently focused exclusively on automotive clients.
You can make payments via card with recurring monthly billing.
Yes, our Shop Success Launchpad customers need to share raw images and videos of their work with us. We will perform professional editing before publishing.
Shop Success Launchpad customers will provide background information during the onboarding process. However, our team will handle the creation and structuring of the content as it is critical for SEO.
Your domain name is your business identity and it is your property. If you do not already have a domain, we will ask you to purchase one and provide us with access. If needed, we can guide you on how to do this properly.
Throughout our contract period, you will have access to a dedicated document that will be updated with activities and tasks performed according to your selected package. Additionally, you will receive a monthly report on leads generated, traffic improvements, and other major KPIs.
If you allocate funds for paid ads (which we highly recommend) with our Shop Success Launchpad and avail our expertise in Google Ads for free (up to $500/month), you can expect to receive leads from the first month. For SEO, depending on factors such as competition, city population, and seasonality, our efforts typically yield meaningful improvements in rankings and increased leads within 6 to 9 months. However, we recommend comparing business growth on a year-on-year basis to calculate your ROI from marketing dollars spent with us.
You will have access to the back end of your website through the admin panel, from which you can make changes. However, we strongly recommend keeping us informed before making any changes, as they may affect our ongoing SEO or paid campaign performance. Alternatively, you can email your request to [email protected], and we can make the changes for you.
We proudly offer a 15-day, 100% money-back guarantee. If, for some reason, you find our service less than convincing, you can claim a full refund within 15 days of making a payment. The repeated success we’ve achieved for businesses like yours gives us the confidence to offer this guarantee. However, to see these results, it is essential that you have patience, conviction, and trust in our capabilities and methodology. If you are already having second thoughts, perhaps we are not the right fit for each other